Privacy Policy
The protection of your privacy and your personal data is of particular concern to us. In the following sections, you will be informed about all data processing operations that take place on our website.
Who is responsible for processing your data?
RUBICON IT GmbH is responsible for all data processed in the course of your visit to our website:
RUBICON IT GmbH
Gonzagagasse 16
1010 Vienna
Austria
E-Mail: datenschutz@rubicon.eu
Company register number: 615231b
Commercial Register Court: Commercial Court Vienna
UID: ATU80745589
What data is processed?
The following sections provide you with an overview of the personal data that we process on our website and the legal basis on which the processing is based.
Loss reports
When you submit a loss report, you provide us with personal data that we process exclusively for the purpose of fulfilling the service:
- First and last name
- Address
- E-mail address
- Preferred language
- Telephone number (optional)
- Details of the object of loss, which contain personal data (e.g. date/year of birth, ID number, debit card number, social security number, …)
An essential part of the service is the forwarding of your data to public lost property offices within Austria (municipalities, cities). They may only use the data to fulfill the statutory duties of a lost property office, to inform you of the find and to hand over the item to you.
If you have additionally agreed to this, your data will also be transmitted to private lost property service organizations (e.g. transport companies and airports) and lost property authorities in other European countries. These organizations or lost property authorities may also only use the data to notify you of the find and hand over the item to you.
The data will be stored for 12 months for these purposes in accordance with Art. 6 para. 1 lit. a and b GDPR.
Server log files
To ensure the security and functionality of our websites, we need to collect and analyze access data (website visited, time of access, browser, operating system, IP address). In the event of a security incident, this data is used to determine and eliminate the cause. The data is stored for 12 months for this purpose in accordance with Art. 6 para. 1 lit. f GDPR.
Contact by e-mail
As part of processing your inquiry about our products, we process the data that you send us by e-mail. If your inquiry also concerns our partner products, your data may be forwarded to these partners in order to answer your inquiry. In this case, the processing is based on Art. 6 para. 1 lit. b and f GDPR, because it serves to initiate a contract with us and is in our legitimate interest. Your data will be stored for as long as is necessary to process your request.
Google Maps
When searching for lost property offices, you can display a Google Maps map. The map is only loaded when you click the button to show it. In doing so, your IP address and information about your browser, among other things, are transmitted to Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland); data may also be transferred to the USA. Google LLC is certified under the EU-US Data Privacy Framework. The processing is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR, which you give by clicking; it only applies to the current page view.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. There are two main types of cookies: technically necessary cookies, which are required for the operation of a website, and technically unnecessary cookies, which collect usage statistics, for example. While technically necessary cookies are automatically stored on your computer or device on the basis of our legitimate interest, technically unnecessary cookies require your consent.
The application for loss reports embedded in our website only sets the following technically necessary cookie:
| Name | Purpose | Storage duration |
|---|---|---|
| LBCookie | This cookie ensures that all requests during your loss report go to the same server (load balancing) | until you close your browser |
Your rights
If we process your personal data, you have the following rights in accordance with the applicable European and Austrian data protection regulations:
- Information
- Correction
- Deletion
- Restriction of processing
- Data transmission
- Contradiction
If you believe that the processing of your data is contrary to data protection law, you are free to lodge a complaint with the Austrian Data Protection Authority (Barichgasse 40-42, 1030 Vienna, telephone: +43 1 52 152-0, e-mail: dsb@dsb.gv.at).